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Having more control over finances

Malcolm joined his support worker Mike to learn about the Vanguard Method, to help to make processes in mirus more streamlined and effective. Mike had lots of great ideas that mirus agreed to take forward, and one of those ideas was about how to enable people supported by mirus to have more control over their money.


Mike was invited to a working group with senior management and the finance team, and together they looked at ways to access people’s capacity to make decisions about their money, and make the whole process of accessing their money quicker and easier. They came up with an all new financial support plan for people supported by mirus.

Malcolm, supported by Mike, was chosen along with a few other people to pilot the new idea. Together, they filled out the new financial support plan, which helped Malcolm to create a budget so that he knew how much he could spend each year, after his bills were paid.


Malcolm said:

“We worked out how much I could spend on holidays, meals out, gifts for my family and personal items for my home. This was all done with my sister involved, and she was happy with everything laid out in the plan.”


The financial plan also helped Malcolm to look at how he could spend money in the future. Lots of places have gone cashless, and as many of the people supported by mirus don’t have a bank card, this limited their choice of venues they could visit, and activities they could get involved in. The finance team gave Mike a list of companies that offer pre-paid Mastercards, so that together he and Malcolm could look at the options available and find the one that is best suited.


Mike said:

“We decided to apply for a Mi-Spend card. This company specialises in providing cards to people with appointees, and the application was easy and fast.”


Within 2 weeks Malcolm had received his card and set up a standing order to have money transferred from his bank account on to the card every week. Mike has taught Malcolm how to use his bank card to make contactless payments in shops, and he is now able to visit any venue, restaurant, and activity centre he would like.


Since receiving the card Malcolm has been able to book a holiday and buy train tickets online without having to get it approved, because the cost has already been budgeted for in the financial support plan.


Malcolm said:

“Being able to book quickly meant I was able to get the best deals before they sold out!”


Thanks to the successful pilot, even more people in mirus will soon be able to have better access to their money, giving them more choice and control in the things that they do.




You can read more about our impact in Cardiff in our 2022-23 report:

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