Keeping in touch using technology

People who are supported by mirus at Park Road in Swansea were offered the opportunity to receive a tablet on loan from First Choice Housing Association, and essential training to support them to use it.

The tablets were initially offered during lockdown, when the ability to use video calls and instant messaging was essential to bridge the physical distance between friends and family.

Although lockdown is now over, the tablets remain an excellent way for people to stay connected with their loved ones between in person visits, and help people to receive vital support from their friends and family when they need it. 

Many essential appointments with GPs and hospitals have also been changed to video call, a trend which is set to continue into the future.

Thanks to their new tablets and knowledge of how to use them, the people in Park Road have been able to attend their appointments virtually, saving time and ensuring they are seen quickly.

You can read more about our impact in Swansea and Neath Port Talbot in our 2022-23 report: