our vision, mission and values

Our Vision: To be at the forefront of individualised, quality, affordable services.

Our Purpose: To enable people to live fulfilled, valued lives.

We will achieve our vision by:

Empowering people to live with self-belief and confidence.
Enabling people to make choices and achieve their goals.
Retaining our reputation as experts in the field.
Sharing best practice but striving to be better.
Recognising and valuing the talent of our staff.
Being seen and heard like never before.
Developing new ideas to enrich people’s lives.
Being the provider of choice.

We deliver this by:

Putting the person at the centre of everything that we do.
Actively listening and embracing individuality.
Including others that are most important to the people we support.
Enabling people to take control.
Embracing challenges and going the extra mile.
Finding solutions and turning possibilities into realities.

Our values and guiding beliefs are:

People-centred

We believe the people we support should be:

In control and determine their lives
Recognised for their ability and positive contributions
Celebrated for their achievements
Supported to exceed their goals.

We believe our staff:

Come with passion, energy and a great pride in their work
Have the positive attitude and skills required to deliver an outstanding service
Create a sense of self-belief and confidence which is vital for personal growth.

Responsible:

We believe in being non-profit making
We believe in adding social and environmental value
We believe in connecting with communities
We believe in developing sustainable support models.

Innovative:

We believe in pushing boundaries and championing creative solutions
We believe in looking forward, searching for the best and having the courage of our convictions.

Diverse:

We believe there is strength in our diversity, in the services we offer, the people we support and the staff we employ.

Engaging:

We believe we are individually strong but even stronger in partnership.